FAQs

Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any additional questions, we'd love to hear from you! Please send us an email at contact.scaleupmedia@gmail.com

Q. Where do you ship from?

A. We ship from our manufacturing factory, or warehouse located in Mumbai.

Q. Is COD (Cash on Delivery) available

A. Yes.

Q. What is the estimated delivery time for orders?

A. It will usually take 3-6 business days for all orders to arrive. Shipping times vary from product-to-product; based on demand and shipping location.

Q. Is shipping really FREE?

A. Yes, Shipping is FREE all over India.

Q. Do you provide refund or return in case I face any issue with the product?

A. Yes, we have our simple 5 days Return & Refund Policy.

Q. When will I receive my order tracking number?

A. It will take usually upto 24 hours.

Q. Where is Stickerly located?

A. Mumbai, Maharashtra India.

Q. Will I receive a confirmation number when I place my order?

A. Yes, all customers will receive confirmation after placing their orders (NOTE: Please contact us if you don't receive one within 12 hours) 

Q. Who can I contact if I have a problem with my order?

A. All inquiries can be forwarded to contact.scaleupmedia@gmail.com or you can directly WhatsApp us or call us at +91 7021687238.

Q. How can I pay?

A. We accept all Major Credit Cards, Debit Cards, UPI, Net Banking, etc. We also do cash on delivery for maximum locations.

Q. Is Checkout on this site safe and secure?

A. You can be absolutely sure that all purchases here are safe and secure, and payments are done through verified, secure payment portals only!

Q. How to cancel my order?

A. In the event you wish to cancel your order, please contact us at +91 7021687238 or email us your order number at contact.scaleupmedia@gmail.com (NOTE: Contact us within 12 hours if you wish to cancel your order)